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Returns & Exchanges
- You, as the buyer are entitled to a refund if the goods purchased;
- Are defective or faulty and Velo Seats & Racing Products' is unable to offer a suitable replacement.
- On delivery of the goods it is you, the buyer’s responsibility to inspect your order. You must notify us no later than three (3) working days from the delivery date if one of the following applies;
- Quantity varying from your order and invoice.
- Goods are defective or faulty.
- In order for Velo Seats & Racing Products' to fully accept the return or exchange, the goods must;
- Not have been used.
- Be in original packaging.
- Include the original purchase reciept
- Please make your decision to purchase carefully. Velo Seats & Racing Products' will not offer a refund or exchange if you simply change your mind, or the product is not what you expected.
- Special orders are exempt, and are unable to be refunded or exchanged.
- We are happy to exchange for a different size if the size you have ordered is incorrect. It is required that you send the item back at your cost along with your contact details, and a freight charge is chargable for the item to be returned to you.