Privacy policy

Introduction

This policy has been provided in to assure Velo Racing Products' online customers the commitment we have to the privacy of your personally information.  The security of your personal information is important to us. The following Privacy Policy applies to all online users and conforms to internet privacy standards.

Cookies

Velo Seats & Racing Products' website uses cookies to help improve your shopping experience. These cookies are crucial to the functioning of the shopping cart system. At no time do we collect any personal information through the use of these cookies. By using this site, you automatically agree to the use of cookies.

Collection of Information

You can visit the website of Velo Seats & Racing Products' without revealing any personal information. However, Velo Seats & Racing Products' requires certain information if you wish to purchase our products or other related services on the Velo Seats & Racing Products' website.

All correspondence may also be collated and stored; solely for the purpose of sales, support and accounts, including email.

Any information collected by Velo Seats & Racing Products' is collected via our correspondence with you via telephone, fax, mail, email and directly through our website e.g. forms you have filled in at your own volition.

Storage of Collected Information

For your security, when you enter sensitive information (credit card details) on our website, we encrypt that information using SSL (secure socket layer) technology.  When credit card details are entered, we simply pass them on in order to be processed accordingly.  These details are never permanently stored anywhere on our website or in our records.  Velo Seats & Racing Products' follows generally accepted industry standards to protect the personally identifiable information submitted to us, both during and once we receive it.

Your Information

If at any time your personally identifiable information changes, or you no longer wish to use our services or receive correspondence from Velo Seats & Racing Products' , you may correct, update, delete or deactivate it by contacting us at webmaster@velo.com.au.

Ordering

If you purchase item(s) from the Velo Seats & Racing Products' online store, we will request personally identifiable information from you. You will be required to provide contact and billing details (Name, postal address, email & credit card details).

This information will be used to fulfil your order.  For us to efficiently complete your order, this information is vital.  If we have trouble processing your order, this information will also be used to contact you.

Communications

Velo Seats & Racing Products' uses personally identifiable information for essential communications.  We may also use this information for other purposes such as promotional and informative emails. If at any time you wish to be removed from such correspondence, you can email us at webmaster@velo.com.au.

Third Parties

Velo Seats & Racing Products' uses third parties to provide the best possible service and cost effective practices for business purposes.  We may share necessary information with a third party to provide you with that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Velo Seats & Racing Products' does not share any information with third parties for any unrelated or unknown uses.

Legal

Velo Seats & Racing Products' reserves the right to disclose your personally identifiable information as required by law if and when we believe that disclosure is necessary. This is in place for instances where we must comply with a judicial proceeding, court order, or legal process served on our website.

This privacy policy and all sections within this policy applies to, and covers the domain name www.velo.com.au only. Any links to external entities are not covered.

Privacy Policy Changes

If Velo Seats & Racing Products' requires the need to change any details within this policy, we will post the changes in this Privacy Policy, the homepage, or any anywhere else we deem appropriate so you are aware of the information we collect, how we use it and under what circumstances if any, we disclose it.

Velo Seats & Racing Products' reserves the right to modify this privacy policy at any time.

Please review this statement frequently. If material changes are made to this policy, you will be notified here, by email or by means of a notice on our homepage.

Consent

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any information to Velo Seats & Racing Products' .

Security

The information you provide Velo Seats & Racing Products' online is protected for your privacy and security.  In certain areas of the website, Velo Seats & Racing Products' uses industry-standard SSL encryption to protect data transmissions.

Velo Seats & Racing Products' also safeguards your personal information online from unauthorised access through access control, network firewalls and physical security measures.

Security of Payments

Velo Seats & Racing Products' uses the eWay Payment Gateway for its online credit card transactions.  eWay is a market leader in providing safe and secure payment collections via the internet. PayPal is also offered as a means of fulfilling a transaction on this site via money transfer.  All transactions performed on this site using eWay Payment Gateway and PayPal are secure payments.

For more information regarding eWAY and PayPal, please visit their respective websites

www.eway.com.au        www.paypal.com.au

If you have any questions regarding this privacy statement, please don’t hesitate to contact us at webmaster@velo.com.au